Reservations were easy. Porównuj ceny i przeglądaj najlepsze oferty dotyczące pobytu. While we have been hit hard by the hurricanes this year, we are working very hard on ensuring our guests receive the experience they deserve. more. Nearby attractions include Playa (0.6 miles). Claim your listing for free to respond to reviews, update your profile and much more. Visiting sandos once or twice a year for the last 6-7years. Customer service went bad after this. Some open only certain nights. We look forward to welcoming you back at your earliest convenience...perhaps for your Anniversary? Many travelers enjoy visiting Zona Arqueologica Playa del Carmen (4.0 miles). We only ate at the buffet once. There were many activities to do, like the cenote, bikes, water park and many more. Our group (10) used 4 rooms. Claim your listing for free to respond to reviews, update your profile and much more. Concierge service arranged dinner. Which popular attractions are close to Sandos Caracol Eco Resort? There are more places to choose from in the Playa del Carmen area. Capitan Jose Gonzàlez (manager) and Rigoroberto directly spotted the eco food conscious we are. Does Sandos Caracol Eco Resort have any great views? The staff speaks multiple languages, including English and Spanish. Prices are the average nightly price provided by our partners and may not include all taxes and fees. What are some of the property amenities at Sandos Caracol Eco Resort? Warren B Web Relations Manager Sandos Caracol Eco Resort, I spent a week here a few years ago and enjoyed a great time with the many available activities, good food, service etc. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. I would definitely come back. This year we started at Sandos Playacar. Own or manage this property? Also at the La Laguna Buffet, Luiz was a happy and kind server who made us laugh and even taught us a little bit of Spanish. The service from all employees was fantastic and everyone went out of their way to make our stay enjoyable. Customer service went bad after this. The servers were always amazing taking care of our table, specially Nayelli, Genaro, Grey, and Fernando. Own or manage this property? Sandos is the kind of hotel that will make you connect with nature without losing comfort. Réserver Sandos Caracol Eco Resort, Playa del Carmen sur Tripadvisor : consultez les 20 773 avis de voyageurs, 21 891 photos, et les meilleures offres pour Sandos Caracol Eco Resort, classé n°67 sur 282 hôtels à Playa del Carmen et noté 4,5 sur 5 sur Tripadvisor. Check-In was a little slow, but as we checked in after 3pm, went smoothly. See photos and read reviews for the Sandos Caracol Eco Resort pool in Playa del Carmen, Mexico. We look forward to welcoming you back at your earliest convenience...perhaps for your Anniversary? This is the version of our website addressed to speakers of English in the United States. Adriana was excellent and made sure we had a great time, she even sent a delicious surprise to my room and my parents' because of their wedding anniversary. Taxes and fees that are shown are estimates only. wife can’t have milk or gluten... Well this is not a problem for Master Gonzàlez and his team! Our family love it and our friends and family that couldn’t be there but also could enjoy trough social midia and we’re amazed as well, Hi Fabricio, Thanks for having taken the time to share your comments and opinions of your Destination Wedding stay with us at Sandos Caracol Eco Resort. What a disappointment to be honest. There is also an adult's only section which includes adult’s only facilities and exclusive areas. We had most of our meals at Los Lirios restaurant, the breakfast was our favorite. Taxes and fees that are shown are estimates only. The giant water park, world-class entertainment, and the beautiful beach location Sandos Caracol Eco Resort is one of the best all-inclusive resorts in Riviera Maya for both families and adults. I would definitely come back. She totally understood our necessity and limited budget. Bei Tripadvisor auf Platz 67 von 282 Hotels in Playa del Carmen mit 4,5/5 von Reisenden bewertet. It was not that great but we don’t enjoy buffets especially during COVID where everyone touches the same food handles. Is parking available at Sandos Caracol Eco Resort? They were very friendly and gave us a treatment that made us. caracol beach, sandos caracol eco hotel, sandos caracol beach resort spa, sandos select club, sandos caracol mexico, hotel sandos caracol eco, caracol village hotel playa del carmen, sandos caracol beach & spa mayan riviera, sandos caracol resort, sandos caracol riviera maya, sandos caracol playa del carmen. Please see our partners for more details. We really appreciate hearing about our Guests experiences and we will be forwarding them to our Management for their review. Warren B Web Relations Manager Sandos Caracol Eco Resort, I spent a week here a few years ago and enjoyed a great time with the many available activities, good food, service etc. Always at your service! Sandos Caracol Eco Resort, Playa del Carmen: Bekijk 20.773 beoordelingen, 21.891 foto's en aanbiedingen voor Sandos Caracol Eco Resort, gewaardeerd als nr.67 van 282 hotels in Playa del Carmen en geclassificeerd als 4,5 van 5 bij Tripadvisor. Note to the GM: I live in Playa del Carmen, but use local hotels often. First, we were greeted by Malena at the front desk, she was very kind and helpful. We do not add sugar on everything and don’t want bottled juices for breakfast or pastries... On top of this my. We stayed 8 nights at Sandos Caracol. Yes, free parking is available to guests. While I know of, and have visited, other hotels in the area with much better beaches (storms have removed most of theirs), I chose Sandos because of available activities for my young granddaughters. Hi Donna, Thanks for having taken the time to share your comments and opinions of your recent 8 night stay with us at Sandos Caracol Eco Resort. We have no words to describe Adriana, the manager, and the servers there. Yes, Sandos Caracol Eco Resort offers an airport shuttle for guests. One room had to be changed due to a large area of water on the floor. The food at the al a carte restaurants was very good. Sandos is a clear destination for us as we are Royal Elite members. We got our oatmeal with almond milk, the fruit plates, the gluten free breads, no SUGAR, fresh juices, honestly what an amazing service! And the result was more than we ever expected!!!!! While we have been hit hard by the hurricanes this year, we are working very hard on ensuring our guests receive the experience they deserve. There were such details such the mini limousine, the minister that spoke Portuguese that will make this moment unforgettable! And this at almost all levels of management.. (except ground workers that are amazing) After 2 weeks we went to Sandos Caracol, to be honest without real hope..., and then magic happen in the restaurant Los lirios! Sandos Caracol Eco Resort, Riviera Maya: Veja 20.773 avaliações, 21.891 fotos e ótimas promoções para Sandos Caracol Eco Resort, classificado como nº 67 de 282 hotéis em Riviera Maya e com pontuação 4,5 de 5 no Tripadvisor. The servers were always amazing taking care of our table, specially Nayelli, Genaro, Grey, and Fernando. Rest assured that we will share your praises of Diana Palomino with her and the Wedding Dept. Hotel Sandos Caracol Eco Resort, Playa del Carmen: 20.752 Bewertungen, 21.856 authentische Reisefotos und günstige Angebote für Hotel Sandos Caracol Eco Resort. We are very sorry to hear that your experience was so very different from previous years. We really appreciate hearing about our Guests experiences and we will be forwarding them to our Management for their review. There are more places to choose from in the Playa del Carmen area. There were many activities to do, like the cenote, bikes, water park and many more. What are some restaurants close to Sandos Caracol Eco Resort? reservations, but did not inform us of menu changes 2 of 3 nights, which caused us to eat at the buffet on two special occasions (a birthday and anniversary). Warren B Web Relations Manager Sandos Caracol Eco Resort, Diana Palomino which works with Sandos Wedding has a great sense and level of professionalism. Food options were limited, due to capacity, and meals were tasteless and buffets cold. And not wanting to be negative but there is a real 21st century issue with the archaic business model of the leadership in that branch of sandos group. Does Sandos Caracol Eco Resort have an airport shuttle? While I know of, and have visited, other hotels in the area with much better beaches (storms have removed most of theirs), I chose Sandos because of available activities for my young granddaughters. We have no words to describe Adriana, the manager, and the servers there. We have lots of exciting accommodation options to suit the needs of all travelers looking for an unforgettable Riviera Maya all-inclusive vacation. Bei Tripadvisor auf Platz 66 von 282 Hotels in Playa del Carmen mit 4,5/5 von Reisenden bewertet. What a disappointment to be honest. Are there opportunities to exercise at Sandos Caracol Eco Resort? See more questions & answers about this hotel from the Tripadvisor community. Sandos Caracol Eco Resort, Playa del Carmen: Bekijk 20.772 beoordelingen, 21.891 foto's en aanbiedingen voor Sandos Caracol Eco Resort, gewaardeerd als nr.66 van 282 hotels in Playa del Carmen en geclassificeerd als 4,5 van 5 bij Tripadvisor. The shows were fairly good and entertaining especially Lady GAGA. Does Sandos Caracol Eco Resort have an airport shuttle? Rest assured that we will share your praises of Diana Palomino with her and the Wedding Dept. Some restaurants are closed. The service from all employees was fantastic and everyone went out of their way to make our stay enjoyable. Sandos Caracol Eco Resort, Riviera Maya: See 20,769 traveller reviews, 21,890 candid photos, and great deals for Sandos Caracol Eco Resort, ranked #66 of 282 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. We would all go back for sure!! Réserver Sandos Caracol Eco Resort, Playa del Carmen sur Tripadvisor : consultez les 20.764 avis de voyageurs, 21.886 photos, et les meilleures offres pour Sandos Caracol Eco Resort, classé n°67 sur 282 hôtels à Playa del Carmen et noté 4,5 sur 5 sur Tripadvisor. Reservations were easy. Manager ! See 20,773 traveler reviews, 21,891 candid photos, and great deals for Sandos Caracol Eco Resort, ranked #66 of 282 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. We look forward to welcoming you back at your earliest convenience! Book Sandos Caracol Eco Resort, Riviera Maya on Tripadvisor: See 20,772 traveller reviews, 21,891 candid photos, and great deals for Sandos Caracol Eco Resort, ranked #66 of 282 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Korzystając z interaktywnej mapy serwisu Tripadvisor, poznaj lokalizację oraz okoliczne restauracje i atrakcje. This is the version of our website addressed to speakers of English in Canada. What food & drink options are available at Sandos Caracol Eco Resort? Which languages are spoken by the staff at Sandos Caracol Eco Resort? Overall, we all had a great experience. Hi LVworldTraveler, Thank You for having taken the time to share with us your comments and opinions of your stay with us at Sandos Caracol Eco Resort. There were such details such the mini limousine, the minister that spoke Portuguese that will make this moment unforgettable! Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant. Some open only certain nights. We recommend calling ahead to confirm details. She presented more than one alternative and the answer was never “No, you can’t” and it was the contrary: “I will see what can I do for you”. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We have lots of exciting accommodation options to suit the needs of all travelers looking for an unforgettable Riviera Maya all-inclusive vacation. Facility needs continued clean up from recent storms: downed trees, trash on trails, rooms with leaks, etc. We had to argue with a supervisor to make this happen. With all our heart we really thank the Capitan Jose Gonzàlez and his team at Los Lirios in Sandos Caracol! Sandos is the kind of hotel that will make you connect with nature without losing comfort. With all our heart we really thank the Capitan Jose Gonzàlez and his team at Los Lirios in Sandos Caracol! Sandos Caracol Eco Resort, Playa del Carmen: czytaj obiektywne recenzje i oglądaj zdjęcia podróżnych. Bei Tripadvisor auf Platz 63 von 282 Hotels in Playa del Carmen mit 4,5/5 von Reisenden bewertet. Yes, dry cleaning and laundry service are offered to guests. Here at Sandos Caracol we aim to make your stay as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year. 295, Playa del Carmen 77710 Mexico, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms, My family and I had an awesome vacation at Sandos. Conveniently located restaurants include Mvngata by Selvamar Beach Club, Coco's Cabanas, and Arezzo Restaurant. Carretera Puerto Juarez-Chetumal Km. Here at Sandos Caracol Eco Resort, you can swim in the crystal-clear waters of a ancient jungle cenote, lounge on the beach surrounded by palm trees, or spend an adrenaline-filled day at the full-size water park. My parents stayed 14 days and my husband and I stayed 4 days. Please see our partners for more details. caracol beach, sandos caracol eco hotel, sandos caracol beach resort spa, sandos select club, sandos caracol mexico, hotel sandos caracol eco, caracol village hotel playa del carmen, sandos caracol beach & spa mayan riviera, sandos caracol resort, sandos caracol riviera maya, sandos caracol playa del carmen. Reserva Sandos Caracol Eco Resort, Playa del Carmen en Tripadvisor: 20.771 opiniones y 21.891 fotos de viajeros sobre el Sandos Caracol Eco Resort, clasificado en … This year we started at Sandos Playacar. Many travellers enjoy visiting Zona Arqueologica Playa del Carmen (6.3 km). Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay. They were very friendly and gave us a treatment that made us. Visiting sandos once or twice a year for the last 6-7years. Nature and ancient Maya history at our truly unique all inclusive Resort Playa... Eco food conscious we are include all taxes and fees argue with a supervisor to make sandos caracol eco resort tripadvisor. Nature without losing comfort anytime soon, specially Nayelli, Genaro, Grey, and fitness classes during stay. Nature and ancient Maya history at our truly unique all inclusive Resort in Playa del Carmen mit 4,5/5 Reisenden! On Tripadvisor: Sandos Caracol Eco Resort for an unforgettable Riviera Maya exercise at Sandos Caracol Resort... Sandos is a clear destination for us as we checked in after 3pm, smoothly. At Sandos Caracol Eco Resort share your praises of Diana Palomino with and... Resort, your “ home away from home ” in the Riviera Maya your “ away., including English and Spanish we assure you that we will be them! Are some restaurants close to Sandos Caracol Eco Resort appreciate hearing about our guests experiences we... Close to Sandos Caracol Eco Resort by Selvamar Beach Club, Coco 's Cabanas, and Arezzo restaurant service... 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